Terms & Conditions

1. About This Website

This website provides general information about Skytech Aviation, our aviation parts sourcing services, aircraft parts catalogue, RFQ process and related business support.

The website is intended mainly for business users, aviation industry customers, procurement teams, operators, maintenance organisations and other parties seeking aircraft parts or aviation supply support.

2. Website Access and Availability

We aim to keep the website available and working correctly, but we do not guarantee uninterrupted access. We may suspend, update, restrict or withdraw parts of the website at any time for maintenance, security, upgrades or business reasons.

You are responsible for ensuring that your device, browser and internet connection are suitable for accessing the website.

3. Accuracy of Website Information

We take reasonable care to keep website content accurate and up to date. However, website content is provided for general information only and may not always be complete, current or error-free.

Product descriptions, catalogue information, images, specifications, categories, stock indicators, certification notes, lead times and availability information are indicative only unless confirmed directly by Skytech Aviation in writing.

4. Catalogue and Product Information

The catalogue may include aircraft parts, rotables, consumables, expendables, avionics, electrical components, engine-related parts, landing gear items, maintenance spares and related aviation products.

Catalogue items may be subject to availability, supplier confirmation, condition checks, certification checks, export requirements, minimum order quantities, lead times and pricing changes.

Images, specifications and descriptions are provided to help identify products but should not be treated as technical, installation, airworthiness, maintenance or regulatory advice.

5. RFQ Basket and Quote Requests

The RFQ basket allows you to select one or more products and submit them as a quote request. The basket may use browser storage to remember selected items while you browse the website.

Submitting an RFQ, enquiry, chat message or contact form does not create a contract, purchase order, reservation, guarantee of stock, guarantee of pricing or guarantee of delivery.

Any quote, availability confirmation, lead time, certification confirmation or supply offer must be confirmed separately by Skytech Aviation. A contract is only formed when expressly agreed by authorised parties and any required commercial terms are accepted.

6. Customer Responsibilities

You are responsible for ensuring that any part, component, material, document or service requested is suitable for your intended use. This includes checking:

• part number and alternate part number requirements;
• aircraft type, model, serial number and application suitability;
• required condition, such as new, serviceable, overhauled, repaired or as removed;
• certification, traceability and documentation requirements;
• delivery location, urgency, AOG status and required-by dates;
• applicable import, export, customs, sanctions or regulatory restrictions;
• maintenance, installation, airworthiness and compliance requirements.

You should consult appropriately qualified aviation, maintenance, engineering, compliance or regulatory personnel before purchasing, installing or using aircraft parts.

7. Aviation Safety and Technical Advice

Information on this website, in chat responses or in general communications is not technical approval, airworthiness advice, engineering advice, maintenance instruction, regulatory advice or legal advice.

Skytech Aviation does not accept responsibility for decisions made solely in reliance on general website content, AI chat responses, catalogue descriptions or unconfirmed product information.

8. AI Chat and Live Chat

Our website may include live chat and AI-assisted chat tools. These tools are provided to help visitors navigate the website, understand our services and submit enquiries or RFQs.

AI-generated responses may be incomplete, inaccurate or not specific to your exact requirement. AI chat must not be relied on for confirmed pricing, stock availability, certification status, lead times, technical suitability, compliance, airworthiness or delivery commitments.

If you need confirmation, you should submit an RFQ or ask to speak to a human member of our team.

9. Pricing, Availability and Lead Times

Any pricing, availability, stock, condition, certification or lead time shown or discussed through the website is subject to final confirmation. Prices may change due to supplier pricing, exchange rates, freight costs, taxes, duties, urgency, condition, certification and availability.

Unless agreed otherwise in writing, prices may exclude VAT, taxes, duties, customs fees, shipping, insurance, handling fees and other charges.

10. Orders and Separate Terms

Orders, purchases, deliveries, returns, warranties, payment terms, cancellation rights, export requirements and supply obligations may be subject to separate quotation terms, invoice terms, purchase order terms or written agreements.

If separate written terms are agreed between you and Skytech Aviation, those terms will apply to the relevant transaction in addition to, or instead of, these website terms where applicable.

11. Export Controls, Sanctions and Restricted Use

Aviation parts and related documents may be subject to export controls, import controls, sanctions, customs rules or end-use restrictions. You agree not to use the website or submit requests in connection with any prohibited, restricted, unlawful or unauthorised transaction.

We may refuse, cancel or delay an enquiry, quotation or order where we believe additional checks are required or where supply may breach applicable laws, sanctions, export controls or internal compliance requirements.

12. User Submissions

When you submit information through forms, RFQs, chat or email, you must ensure that the information is accurate, lawful and not misleading. You must not submit malicious code, spam, unlawful content, confidential information you are not authorised to share, or information that infringes another person’s rights.

We may use submitted information to respond to your enquiry, process RFQs, manage customer records, prepare quotations, communicate with suppliers and maintain business records.

13. Website Security

You must not misuse the website by attempting to gain unauthorised access, introduce malware, scrape data without permission, overload the site, interfere with website functionality, bypass security controls or use the website for fraudulent or unlawful purposes.

We may restrict access, block requests or take other protective measures where misuse or suspicious activity is detected.

14. Accounts and Admin Portal Access

Where authorised users are given access to a staff, customer or admin portal, they must keep login credentials secure and use the portal only for authorised business purposes.

We may suspend or remove portal access where we believe credentials have been compromised, access is no longer required, or the portal is being misused.

15. Third-Party Services and Links

The website may use or link to third-party services such as live chat tools, AI chat providers, map embeds, email services, analytics tools, hosting providers or external websites.

We are not responsible for the content, availability, terms, privacy practices or security of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

16. Intellectual Property

Unless otherwise stated, the website design, layout, text, graphics, branding, icons, images, source code, database structure and other website content are owned by or licensed to Skytech Aviation.

You may view and use the website for legitimate business enquiries only. You must not copy, reproduce, modify, distribute, scrape, commercially exploit or reuse website content without written permission, except where permitted by law.

17. Privacy and Cookies

Our use of personal information, cookies, browser storage, chat tools and related technologies is explained in our Privacy Policy. By using the website, you should review the Privacy Policy to understand how information is collected and used.

18. Limitation of Liability

To the fullest extent permitted by law, Skytech Aviation will not be liable for losses arising from:

• use of, or inability to use, the website;
• reliance on general website content or unconfirmed catalogue information;
• AI chat or live chat responses that are not confirmed in writing by our team;
• website interruption, errors, delays, viruses or technical issues;
• third-party websites, services, suppliers or tools;
• business interruption, loss of profit, loss of opportunity, loss of data or indirect losses.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

19. Indemnity

You agree to indemnify and hold Skytech Aviation harmless from claims, losses, liabilities, costs or expenses arising from your misuse of the website, breach of these Terms, unlawful submissions, or unauthorised use of website content.

20. Changes to the Website and Terms

We may update the website, services, catalogue, features and these Terms from time to time. The latest version of these Terms will be published on this page. Continued use of the website means you accept the latest version.

21. Governing Law

These Terms are governed by the laws of England and Wales, unless a different governing law is expressly agreed in writing for a specific transaction. The courts of England and Wales will have jurisdiction over disputes relating to these website terms, subject to any mandatory legal rights that may apply.

22. Contact

If you have questions about these Terms & Conditions, please contact:

Skytech Aviation
Email: sales@skytechaviation.com
Address: 649 London Road, High Wycombe, Buckinghamshire, HP11 1EZ